Appeals and complaints
Our quality system ensures an efficient, traceable and transparent handling of your calls and complaints.
- An appeals is a dissatisfaction by a Trust Check’s customer to a decision taken by Trust Check.
- A complaint is a dissatisfaction expressed by a third party with the Trust Check service, use of trademarks or references, or any other dissatisfaction that requires a response.
To register an appeals or a complaint, please use the button below or send an email to complaints@trustcheckweb.com
The procedure (RP7) describing the details of the appeals and complaints process is available on request.